jita96's Privacy Policy

We collect the following types of information during account registration and use of services at jita96:

1.1 Information Provided Directly

• Full name, date of birth, and gender
• Mobile number and email address
• Bangladesh address (building, road, district)
• National ID card or passport details (for identity verification purposes)
• Financial transaction details: bKash, Nagad, or Rocket account number
• Any contact information you provide yourself

1.2 Automatically Collected Information

• IP address and device information (browser, operating system, device type)
• Login and logout times, session duration
• Your gameplay history, bet amounts, and transaction details
• Cookie and site usage pattern information
• Geolocation data (only if application permission is granted)

We use the information collected from you for the following purposes:

• Account Management: To create, verify, and maintain your jita96 account.
• Identity Verification: To meet regulatory obligations for fraud prevention and age verification.
• Financial Transactions: To process deposits, withdrawals, and bonus payments.
• Customer Service: To resolve your questions, complaints, and requests.
• Security Monitoring: To prevent fraudulent activity, money laundering, and unauthorized access.
• Service Improvement: To analyze usage patterns in order to improve the platform experience.
• Relevant Communications: To keep you informed about bonuses, promotions, and important updates.
• Responsible Gaming: To identify unusual gameplay patterns and intervene when necessary.

jita96 never sells or shares your personal information without authorization. However, information may be shared with third parties in the following limited cases:

3.1 Payment Processors

Information required to process transactions through bKash, Nagad, and Rocket is shared with the relevant payment gateways. These payment partners are governed by their own privacy policies.

3.2 Technology and Service Providers

Game software providers (including Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others), cloud hosting services, and security tool providers may access a limited amount of operational data. We have Data Processing Agreements (DPA) in place with all such partners.

3.3 Legal Obligations

We may disclose information when legally required to do so by court order, a lawful request from law enforcement agencies, or a regulatory authority.

Cookies and similar technologies are used on the jita96 website. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security — the site cannot function properly without these.
• Functional Cookies: To remember your language preferences, display settings, and personalized experience.
• Analytics Cookies: To understand which parts of the site are used most and to improve our services.
• Security Cookies: To detect fraudulent activity and bots.

Cookies can be disabled from your browser settings, but this may limit some of jita96's functionality. Disabling cookies may affect the login and payment processes.

jita96 has adopted industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data transfers between the website and server are secured through SSL/TLS encryption.
• Data Encryption: Stored sensitive information (payment details, passwords) is protected with AES-256 level encryption.
• Two-Factor Authentication: An option to ensure an additional layer of security when accessing your account.
• Security Audits: Regular security audits and vulnerability testing are conducted.
• Access Controls: Only authorized staff can access limited information on a need-to-know basis.
• Firewall and DDoS Protection: Advanced technology is used to protect servers from external attacks.

jita96 retains your information only for as long as necessary — no longer. Retention periods are determined as follows:

• Active Account Information: Retained for as long as the account remains active.
• Transaction Records: A minimum of 5 years in accordance with financial regulatory obligations.
• Identity Verification Documents: For a specified period after account closure as required by law.
• Support Communication Records: A minimum of 1 year after resolution.
• Cookie and Analytics Data: Generally deleted after 13 months.

After a request to close or delete an account, information that does not need to be retained beyond legal obligations will be permanently deleted within a reasonable time.

Every user registered at jita96 enjoys the following rights:

7.1 Right to Access Information

You may request to know what information jita96 holds about you and to receive a copy of that information.

7.2 Right to Correct Information

If any of your information is incorrect, you may request a correction. This can be done through account settings or via the support team.

7.3 Right to Delete Information

In certain circumstances (where there is no legal obligation to retain it), you may request that your personal information be deleted.

7.4 Right to Restrict Processing

You may request that the use of your information be limited for specific reasons, although this may affect service delivery.

7.5 Right to Withdraw from Marketing Communications

You may request to stop receiving promotional emails or SMS at any time. This will not affect communications related to core services.

jita96 is strictly for individuals aged 21 and above only. We do not intentionally collect information from anyone under the age of 21.

If we become aware that a minor has created an account or provided information, we will immediately close that account and delete the collected information. If you believe a minor is using jita96, please notify our support team.

Content from game providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) may load on the jita96 platform. These third-party services are governed by their own privacy policies.

When using the bKash, Nagad, and Rocket payment gateways, you will be operating under the terms and conditions of the respective payment service. jita96 is not responsible for the privacy practices of these third parties.

jita96 reserves the right to change or update this privacy policy as needed. For any significant changes, we will:

• Display a clear notice on the website.
• Notify registered users by email.
• Clearly state the effective date of the revised policy.

Continued use of the platform after changes will be considered as your consent to the new policy. We therefore recommend reading this page regularly.